Wednesday, December 27, 2023
Riyadh Airports Company (RAC) has enlisted the expertise of Cognizant to enhance and optimize its Enterprise Resource Planning (ERP) and business processes automation. The partnership is geared towards a comprehensive digital transformation in key areas such as finance, human resources, procurement, and planning, with the ultimate goal of elevating the overall traveler experience.
Given RAC’s pivotal role in shaping Saudi Arabia’s global standing and its significance in the realization of the Saudi Vision 2030, Cognizant will play a crucial role in advancing RAC’s digital journey. By implementing state-of-the-art automation and enterprise applications, this collaboration represents a significant stride in RAC’s pursuit of operational efficiency, excellence, and seamless consumer satisfaction.
In the first stage of implementation, Cognizant plans to harness the potential of the SAP Appian framework to create a resilient process automation system for airport operations. Given SAP’s worldwide recognition as a benchmark for enterprise ERP software, the infusion of Cognizant’s specialized knowledge is poised to elevate RAC’s back-office functions, streamlining operations and enriching the overall satisfaction of travelers.
With Saudi Arabia aiming to host over 100 million visitors by 2030, RAC’s strategic focus includes the integration of intelligent processes and advanced automation to solidify its position as the country’s busiest airport.
Mr. Osama Al Fawaz, Chief of ICT at RAC, emphasized the transformative nature of the partnership with Cognizant, citing alignment with their aspirations. The collaboration aims to create an experience that benefits airport stakeholders, business partners, and airlines, reinforcing Saudi Arabia’s standing as a premier global aviation destination.
Tarek Zarg El Aioun, Saudi Arabia General Manager at Cognizant, highlighted the company’s commitment to setting global standards in digital engineering, airport operations, and customer experience within the aviation industry. The collaboration is seen as an exciting opportunity to contribute to RAC’s vision of technologically advanced and efficient airport management, ultimately enhancing the experiences of passengers and airlines through innovative solutions.
Monday, January 1, 2024
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